A point of sale (POS) system lets you make sales, collect payments, and track important data. We’ve found the best ones.
Whether you have a retail store, restaurant, or service-based business, you need a way to manage your sales. Enter a point-of-sale system, or POS system.
Modern POS systems let you do way more than just take care of customer transactions though. With features like inventory management, customer loyalty programs, and online ordering, POS systems give you tons of tools and data to keep your business running smoothly―you know, in addition to letting you ring up sales and process credit cards.
Sound good? We’ve found the best POS systems for many business needs―and we’ve got some answers to your common POS system questions.
Compare the best pos systems
To find the best point-of-sale system for your business, you should compare factors like pricing, payment processing options, and extra features―all of which we’ve rounded up in the table below.
How to choose a POS system
With so many point-of-sale systems to choose from, how do you know which one is right for your business?
One factor to think about is your budget. Some POS system providers offer free plans, so you only have to pay for credit card processing or add-on features. Others charge monthly fees, but they often come with more built-in features. If you just need bare-bones POS features, a free or low-cost POS system might work just fine. But if you need advanced features, do expect to pay more.
You should also consider your hardware preferences. Do you have existing POS hardware you like? Then look for a POS system that works with your hardware. Or if you don’t already have hardware, you may want to compare hardware options from different POS systems to find a system that offers just the kind of setup your business needs―whether that’s a simple credit card reader for your phone or a robust terminal system for your restaurant counter.
Finally, you can think about other features you want. For example, some POS systems offer things like inventory management, gift card creation, or the ability to accept offline payments. If you can think of a feature that matters to you, make sure you find a POS system that offers it.
Lightspeed
That’s because Lightspeed offers a tool to let you set up customer memberships and subscriptions―meaning you can get more revenue from existing customers.
So, for example, your retail store can offer subscription boxes―whether that’s a box of specific items a customer needs over and over or a curated selection of new items. Or your store can offer memberships, complete with enticing extras like discounts or coupons for your members. Either way, Lightspeed will automatically collect recurring payments.
For one-off sales, do keep in mind that Lightspeed doesn’t have any way to take offline payments. But that’s no problem with recurring memberships and subscriptions― meaning Lightspeed’s POS offers a great way to get easy, recurring revenue for your business.
Clover
Many POS systems come with some kind of customer loyalty tools, but Clover does it best. With even a basic Clover plan, you get built-in engagement tools that will help you get repeat customers. For example, Clover lets you send promotions to customers, create a reward program, and ask for feedback from your customers―all free with your Clover POS account.
You can also pay to get more powerful tools. Clover offers a bundled Customer Engagement Plus plan that gives you extra loyalty features, like automated promotions, targeted customer groups, birthday rewards, automatic customer check-in, and more. In other words, you get everything you need to keep customers coming back over and over.
Do note that you’ll have to use Clover’s native payment processing (unless you buy Clover through a bank or other payment processor). But since Clover has what it takes to make customers loyal to your business, you probably won’t mind keeping your business loyal to Clover.
Square
Square offers all kinds of hardware for all kinds of businesses. For example, your crafting business can get a mobile card reader that plugs into your phone (you can even get your first reader free), while your busy restaurant can get a full register terminal.
You don’t have to commit to Square hardware though. As a cloud-based POS system, Square runs on all sorts of devices. So if you have a smartphone, tablet, or computer, you can start accepting Square payments right away by manually entering in credit card information. Just note that you’ll pay more in fees for online or manual card processing.
Even so, that hardly puts a damper on Square’s hardware versatility. With many options for buying new hardware or using your existing devices, Square has the best point-of-sale hardware options.
Toast
For starters, Toast offers quite a few different base plans―including plans for both physical point-of-sale systems and online-only point-of-sale systems. In other words, you can choose the plan (and price) that works for your business.
Toast offers other kinds of pricing flexibility too. For example, high-volume restaurants can get custom payment processing rates from Toast (a nice perk, given Toast’s relatively expensive processing rates). Likewise, Toast offers different financing options for businesses getting started with a new POS and hardware.
Add in other discount opportunities (like three free months of Toast’s Digital Ordering when you choose its Essentials plan), and you can see that Toast offers enough pricing flexibility for all kinds of business budgets.
TouchBistro
Like some (but not all) other companies on this list, TouchBistro offers 24/7 customer support for its POS customers.
But TouchBistro goes way beyond always-on support hours. It also offers built-in tools to help with your support needs, like daily data backups, screenshotting and submission of app issues, and the ability to let TouchBistro’s team remotely work on your device’s problems. And TouchBistro offers an extensive support database full of videos and tutorials. You can even get training classes to help you use your POS system.
So as long as you don’t mind that TouchBistro requires you to use its native payment processing, you have great customer support for your restaurant POS systems at your fingertips.
POS system FAQ
A point-of-sale system is a combination of software and hardware that lets your business make sales.
Traditionally, a POS system would probably be an analog cash register. But today, most POS systems rely on software that can run on a variety of devices, like phones, tablets, computers, and proprietary registers.
Aside from handling your transactions, many modern POS systems also offer additional features like these:
Tools for monitoring stock levels and even ordering more as needed
Of course, specific features vary from POS system to POS system.
The exact workings of your POS system will depend on the specific software and hardware you chose. But they all boil down to the same basic steps.
- First, your POS system calculates the cost of a customer’s purchase or order. In some cases, that means you scan barcodes and your POS system automatically looks up the price. In other cases, you might manually enter an item cost. Either way, a good POS system will then add together item costs and calculate sales tax for you.
- Next, your POS system will accept payment. Depending on your system, this could mean letting you access a cash drawer to make change, or it might mean simply swiping a credit card to be processed by your credit card processing company. Some POS systems also let you take payments with gift cards, points, or other methods.
- Finally, your POS system will process the sale or transaction. In most cases, this means your system will generate a receipt (either digitally or printed). And depending on your POS features, it may also update your inventory or sales data.
Again, the specifics will depend on the point-of-sale system your business chooses. But all of our recommendations offer a simple, easy checkout process for both workers and customers.
Yes, there are different types of POS systems. The easiest way to categorize them is by hardware and by industry.
Let’s talk hardware first. Some POS systems don’t use any special hardware. You can simply use the software on a device you already have, like a cell phone or a computer. Other systems use much more advanced hardware, like a specialized register, a bar code scanner, a cash drawer, a credit card reader, and a printer for receipts. Of course, your POS system can lie somewhere in between―with just the hardware you need.
And what about industries? Well, some point-of-sale systems have been designed for specific industry needs. For example, a POS system for restaurants will likely have seating management tools, while a POS system for retail stores will have more inventory management tools.
So as you shop for a point of sale system, make sure you find the type that uses the hardware you like and works for the industry you work in.
Recap: What is the best POS system?
The best POS system for your business depends on your needs.
For the best hardware choices, Square is the way to go. If you want flexible pricing and financing options, Toast offers a great option, while Heartland Retail offers the most flexible payment processing options. To keep your customers bringing in revenue, Lightspeed and Clover offer great choices with their respective subscription and loyalty programs. And if you’ve got a restaurant that does delivery, Revel offers great tools. Then there’s TouchBistro, with top-notch customer services features. Finally, if you’re interested in employee management tools, AmberPOS has what you need.